Job Description

Job Description

Job Description

Position: Care Coordinator

Pay Rate: $14.00/hr (Paid Weekly)
Work Location: Optum Ridge - Little Rd, New Port Richey Fl 34654
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Allmed Benefits: Vision Insurance, Health Insurance, Dental Insurance and 401(k)
Contract: 07/27/2026 to 11/30/2026

Position Overview

We are seeking a detail-oriented Care Coordinator to join a busy Optum healthcare team. In this role, you will support patient care by processing referrals, coordinating communication with specialists and imaging centers, and ensuring timely documentation. This position plays a key role in maintaining efficient patient workflows and delivering exceptional customer service.

Key Responsibilities

• Process patient referrals accurately and efficiently.
• Answer incoming phone calls and assist patients, providers, and external offices.
• Obtain consult notes, imaging reports, and other required documentation from specialists and imaging centers.
• Coordinate communication between providers, patients, and outside healthcare facilities.
• Maintain accurate patient records and documentation within the electronic medical record (EMR) system.
• Ensure referrals are completed in a timely manner to support continuity of care.
• Provide outstanding customer service while maintaining patient confidentiality.
• Perform additional administrative and care coordination duties as assigned.

Required Qualifications

• High School Diploma or GED.
• Previous experience in a healthcare or medical office environment.
• Strong organizational, communication, and multitasking skills.
• Ability to work efficiently in a fast-paced environment.
• Proficiency with Microsoft Office and electronic medical record (EMR) systems.

Preferred Qualifications

• Previous referral coordination or referral processing experience.
• Experience working with specialists, imaging centers, or provider offices.

Team Environment

The Care Coordinator will join a collaborative team of approximately 20 staff members , including 4 healthcare providers , dedicated to delivering high-quality, patient-centered care.

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